The use of conversational AI in the automobile industry has gained prominence due to its potential to enhance customer experience, optimize marketing strategies, and improve

Customer engagement strategies play a pivotal role in facilitating interactions and fostering relationships with existing customers. These strategies encompass various elements such as active listening,

This article examines the availability and potential benefits of budget-friendly high-impact AI tools for small businesses. By analyzing various AI-powered platforms and tools, this research

The development and use of AI systems, particularly large language models, raise ethical, diversity, and security concerns. Bias in AI tools sourced from Western cultures

Digital customer engagement plays a pivotal role in fostering brand loyalty and connecting with customers in an online setting. This process involves leveraging digital platforms

This article examines the use of chatbots in the public sector, focusing on their necessity for government services. Chatbots, virtual assistants that provide prompt responses,